Privacy Policy

**Effective Date:** May 13, 2026 **Introduction** Please read this agreement carefully before accessing or using our services. By accessing or using any part of our services, you agree to be bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions, then you may not access or use any of our services. If these terms and conditions are considered an offer by BMapi, acceptance is expressly limited to these policies. BMapi provides WhatsApp Business API solutions, automation services, integrations, communication tools, and related technologies for businesses. By using our services, you also agree to comply with all applicable Meta and WhatsApp Business Platform policies, terms, and guidelines. --- **Respecting Your Privacy** BMapi respects the privacy of users and is committed to protecting personal information. We process and store information responsibly and only for legitimate business purposes related to providing, improving, securing, and maintaining our services. We do not sell personal information to third parties. Information may only be shared with trusted infrastructure providers, payment processors, Meta/WhatsApp, service partners, or legal authorities where necessary to provide services, maintain system functionality, comply with legal obligations, or protect our rights and users. --- **Collected Data** BMapi may collect and process the following categories of information: * Name, email address, phone number, business name, and billing details * Technical information such as IP address, browser type, operating system, and device information * Usage logs, access timestamps, and platform activity * Information submitted through our website, dashboard, APIs, or support systems * Analytics, cookie, and performance data used to improve our services * Information necessary for WhatsApp Business API onboarding, verification, and account management With your permission, we may use your contact information to send important service notifications, platform updates, promotions, or announcements. You may opt out of promotional communications at any time. --- **WhatsApp Business API Permission Details** BMapi collects and processes data from the WhatsApp Business Platform solely for the purpose of providing messaging, automation, onboarding, integration, and communication-related services. This may include: * Communication logs * Message metadata * Customer phone numbers * Message templates * Media files shared through WhatsApp * Delivery and status information * Business account configuration details By using our services, you consent to the collection, processing, storage, and use of such information as described in this policy. We implement commercially reasonable technical and organizational safeguards to protect data transmitted through the WhatsApp Business Platform. Data is encrypted where applicable and stored securely to help prevent unauthorized access, disclosure, misuse, alteration, or destruction. We do not share WhatsApp Business API data with unauthorized third parties except: * When required to provide our services * To comply with legal obligations * To enforce our policies and agreements * As required by Meta, WhatsApp, or applicable law We comply with applicable WhatsApp Business Platform policies and Meta Platform Terms to ensure lawful and responsible processing of platform data. --- **Data Retention** We retain information only for as long as necessary to: * Provide requested services * Maintain platform security and functionality * Comply with legal obligations * Resolve disputes * Enforce agreements and policies Users may request deletion of their account or data by contacting our support team. --- **Data Security** We value your trust and take reasonable measures to protect your information. Data transmitted through our services is protected using TLS/SSL encryption and commercially reasonable security practices. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality and security of your account credentials and for notifying us immediately of any unauthorized account activity. --- **Cookies and Analytics** Cookies are small pieces of information stored by your browser. BMapi uses cookies and similar technologies to: * Recognize returning users * Improve website functionality and user experience * Maintain secure login sessions * Analyze website traffic and performance * Personalize content and services We may use third-party analytics services such as Google Analytics. You may disable cookies through your browser settings; however, some features of our services may not function properly. --- **Third-Party Services** Our services may integrate with or rely on third-party platforms and providers including: * Meta Platforms * WhatsApp Business Platform * Payment gateways * Cloud hosting providers * Analytics providers Use of third-party services may also be governed by their respective privacy policies and terms. --- **Children's Privacy** Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. --- **International Data Transfers** Your information may be processed or stored in jurisdictions outside your country of residence where our infrastructure providers or service partners operate. By using our services, you consent to such transfers where legally permitted. --- **Changes to Privacy Policy** We reserve the right to update or modify this Privacy Policy and related data processing policies at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our services after such updates constitutes acceptance of the revised policy. If you disagree with any changes, you should discontinue using our services. --- **Contact Information** For any questions, concerns, or requests regarding our privacy practices or data processing activities, please contact us: Email: [wecare@bmapi.in](mailto:wecare@bmapi.in) Website: [BMapi](https://bmapi.in)